| Outcomes to Monitor - SFY2021 |
|
|
|
|
| Area |
Measurement |
Bench Mark |
Method |
Responsible Party(ies) |
Outcome for SFY 2021 - Second Half |
| Effectiveness of Service |
Percent of clients not arrested one year post Successful TASC discharge - Adult Client |
70% |
Research CJIS web site for clients discharged at least one year prior |
Executive Director or designee |
94% not arrested one year post successful discharge |
| |
Sober at discharge - Youth and Adult |
Youth 45% Adult 60% |
Based on UDS and report. Staff will document on discharge and reports will be developed |
Executive Director |
55% Adult 58% Youth |
| |
No arrests while engaged at TASC - Youth and Adults |
Youth 70% Adult 85% |
Based on report and CJIS. Staff will document on discharge and reports will be developed |
Executive Director |
80% Adult 95% Youth |
| |
People served will work with skilled, experienced employees of Stark County TASC |
staff average 5 years of experience with Stark County TASC, Inc . |
Administration will monitor the average length of employment of Stark County TASC staff members. |
Executive Director |
Average length of employment at TASC: 5.95 years. |
| |
People we serve will receive a therapeutic amount of services during episode at TASC. |
15 hours per episode on average |
Ave. number of hours services delivered to clients per treatment episode determined at discharge |
Executive Director/Clinical Director |
13.36 |
| Efficency of Service |
Timely documentation of clinical charting will be completed |
by the next business day |
Measure the time between session and completion/billing of documentation in electronic health record system. |
Clinical Director/Billing Specialist |
1.58 days on average to complete documentaiton |
| |
Average number of encounters per clients seen |
4 encounters per month ave. |
total # of encounters produced divided by the total number of people seen that month. |
Executive Director and Financial Coordinator |
3.81 encountersper client seen |
| |
Percent of Direct Service Costs (salaries and benefits of service providers) to total budget |
55% |
Compare the actual expense of Direct Service Costs to the actual total expense for the year. |
Executive Director and Financial Coordinator |
we are at 57% |
| Access of Service |
Days between Assessment and next appointment |
Ave. of 7 days |
Reports from NextGen |
Executive Director |
59% of clients who continued services were seen withing 7 calendar days |
| Satisfaction of Services |
Set acceptable average score on surveys - Adult and youth/family Clients |
Clients - ave. score >/= 3.5 on five point scale; |
Client surveys are taken monthly through random selection. |
Record Specialist and Executive Director |
All at 5 scores to date |
| |
Set acceptable average score on surveys from partners - justice and service providers |
CJ and agencies ave. score of Agree or Strongly Agree 75% of time |
Partners surveys are distributed annually |
Record Specialist and Executive Director |
99% from Justice Entities 95% from services providers |
